What changed, and when

v1.0.13

— Plan-gated Analytics & Reports Current September 2026

• Added Analytics and Reports now render on every plan with a locked preview state instead of redirecting away.
• Added Upgrade banners and billing links that explain exactly what the next plan unlocks.
• Fixed Locked plan pages issue no analytics or report requests, so a Growth account no longer generates empty traffic.
• Fixed A locked Analytics visit no longer flips the chatbot into analytics-enabled mode.
• Changed Sidebar keeps Analytics and Reports reachable on every plan with a lock badge.

v1.0.12

— Per-chatbot analytics isolation August 2026

• Added Visitor fingerprinting so returning visitors are recognised without cookies.
• Added Multi-touch attribution across five models with assisted-conversion reporting.
• Fixed Our own dashboard and preview pages are excluded from customer analytics and referrer lists.
• Fixed Offline cleanup for traffic polluted by earlier internal-page tracking.

v1.0.11

— Blog widget launch July 2026

• Added Markdown blog editor with featured images, author, excerpt, and read time.
• Added Responsive embeddable blog widget with grid and list layouts.
• Added Public article pages with meta tags, canonical URLs, Open Graph, and JSON-LD.
• Added Draft, schedule, categories, and tags.

v1.0.10

— Conversation intelligence June 2026

• Added Sentiment, topic, intent, and resolution analysis per conversation.
• Added Predicted CSAT score so unhappy conversations surface before a survey.
• Added Interactive conversation flow visualisation.
• Fixed Message-level insight view no longer truncates long conversations.